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A question to PBS about a broken link

PUBLIC_FLAG_#{@journal.pf_int} RSS feed of Makitys's latest journal entries Jan 01st 2009 18:50 email pbs

Hello Everyone,

I'd like you to check my email to PBS online news hour.
I listen to the news every day.
I found a broken link on the web today so that I want to email to PBS to fix the link.

[SUBJECT]
I can't listen to the news summary for December 30, 2008

[MESSAGE]
Happy New Year PBS,

I'm a Japanese woman who lives in Fukuoka, Japan.
I enjoy PBS online news everyday.
Thank you so much for your news service.

I'd like to ask you about a trouble in downloading an mp3 file you offered.
I can't listen to the following file.
http://www-tc.pbs.org/newshour/rss/media/2008/12/30/20081230_news.mp3

My browser says there is no file like that.
The same trouble sometimes happens when I try to download some other files on your website.
Do you know the reason?
Perhaps I shouldn't be asking but do you think you've uploaded the file correctly?
I really want to listen to it.

Makitys
Jan 01st 2009 19:55 Adlina

  • I'd like to ask you about a trouble in downloading a mp3 file you offered.
  • I'd like to ask you about a trouble in downloading a an mp3 file you offered.

 

  • The same trouble sometimes happens when I download other one on your website.
  • The same trouble sometimes happens when I try to download other one some other files on your website.

 

  • Perhaps I shouldn't ask so, but did you upload the file correctly?
  • Perhaps I shouldn't be askingask so but did you upload the file correctly? ("Or do you think you've uploaded the file correctly/properly" to politer)

 
I hope they reply to your e-mail ^^
Jan 01st 2009 20:22 gc3195

One would suppose the webmaster for that site would sometimes look at the error logs and find numerous failed attempts to get the file. I got one for the 29th successfully.
Jan 02nd 2009 15:54 rsm

Next time you have trouble, go to:
http://www.pbs.org/newshour/rss/media/2008/12/30
(change the date as necessary)
and then click on "news.mp3"
Jan 03rd 2009 09:52 Makitys

Thank you so much for your comments, everyone.
All the information are very useful to me.

Today PBS Online DA gave me an email as follows.

Online DA <OnlineDA@newshour.org> wrote:

> Please try http://www-tc.pbs.org/newshour/rss/media/2008/12/30/news.mp3
>
> Thanks!
>

I've gotten the mp3 file at last!
(^-^)

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